Terms and Conditions - House Clearance Northolt
Introduction
Welcome to House Clearance Northolt. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
Services Provided
House Clearance Northolt offers comprehensive clearance services, including the removal of furniture, appliances, and other household items. Our services include:
- Residential Clearance: Clearing entire homes or specific rooms.
- Commercial Clearance: Clearing offices, shops, and other commercial premises.
- Waste Removal: Efficient and eco-friendly disposal of unwanted items.
- Recycling Services: Responsible recycling of eligible materials.
Booking and Scheduling
To schedule a clearance, please contact us at least 48 hours in advance. We strive to accommodate your preferred dates and times, subject to availability.
Payment Terms
All payments are due upon completion of the clearance service. We accept various payment methods, including:
- Cash
- Credit/Debit Cards
- Bank Transfers
Invoices will be provided detailing the services rendered and associated costs. Late payments may incur additional charges.
Pricing and Estimates
We offer competitive pricing based on the scope of the clearance required. Initial estimates are provided free of charge and are subject to change based on the actual volume of items cleared.
Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid cancellation fees. Cancellations made with less than 24 hours' notice may incur a fee equal to 20% of the total service cost.
Rescheduling Appointments
We understand that unforeseen circumstances may arise. Rescheduling is permitted once per booking without additional charges, provided adequate notice is given.
Liability
House Clearance Northolt strives to handle all items with care. However, we are not liable for:
- Pre-existing damage to items prior to clearance.
- Unforeseen circumstances leading to delays or inability to complete services.
- Damages resulting from improper handling by third parties.
Customers are encouraged to specify any fragile or valuable items to ensure appropriate handling.
Insurance
We carry public liability insurance to cover accidental damages during the clearance process. For high-value items, additional insurance may be arranged upon request.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Northolt.
Amendments
House Clearance Northolt reserves the right to amend these Terms and Conditions at any time. Updated versions will be posted on our website, and it is the customer's responsibility to review them periodically.
Privacy Policy
We are committed to protecting your privacy. Personal information collected during the booking and clearance process will be used solely for service provision and will not be shared with third parties without your consent.
Data Protection
All data is handled in compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Customers have the right to access, correct, or request deletion of their personal data.
Termination
We reserve the right to terminate the service agreement if the customer violates these Terms and Conditions or engages in abusive behavior towards our staff.
Effect of Termination
Upon termination, any outstanding payments become immediately due, and no further services will be provided.
Contact Us
For any questions regarding these Terms and Conditions, please refer to our customer support channels.